Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...

Burger King is launching an AI chatbot to monitor whether employees are being polite to customers. "Patty," the company's new voice-enabled chatbot, will be live in employees' cloud-connected headsets ...

A new study from the Pew Research Center finds teenagers think chatbot-assisted cheating has become “a regular feature of student life.” A new study from the Pew Research Center finds teenagers think ...

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AI companies providing chatbots are facing stricter laws to protect children online in the UK, the country's prime minister has announced. Keir Starmer said "no platform gets a free pass." The ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

For those who choose to use AI as part of their search workflow, the feature is rolling out for free with daily limits, with higher caps for DuckDuckGo subscribers. Here are the details. The optional ...

SAN FRANCISCO (AP) — OpenAI says it will soon start showing advertisements to ChatGPT users who aren’t paying for a premium version of the chatbot. The artificial intelligence company said Friday it ...