Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the top small-business-friendly ...

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

With its January 2010 acquisition of Sun Microsystems, Oracle gained the MySQL open source database management software (DBMS) platform for enterprise IT environments. MySQL, which uses SQL ...